The purpose of this Code is to establish standards and conditions for interaction between CU Water (the Utility) and its Affiliates within the ATCO Group of Companies.

This Code attempts to anticipate and adjust for the potential misalignment of interest between shareholders and Utility customers occasioned by Affiliate interactions through the establishment of parameters for transactions, information sharing and the sharing of services and resources, while permitting economics of scale and operating efficiencies.

These parameters are intended to:

• prevent Utilities from cross-subsidizing Affiliate activities;
• protect confidential customer information collected in the course of providing Utility services;
• ensure Affiliates and their customers do not have preferential access to Utility services; and
• avoid uncompetitive practices between Utilities and their Affliliates, which may be detrimental to the interests of Utility customers.

ATCO Group Inter-Affiliate Code of Conduct Compliance Plan
2009 Compliance Report
Disputes, Complaints and Inquiries