Energy Systems

Offering reliable, affordable and flexible home solutions

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ATCO Energy offers competitive home energy plans and home maintenance services that help consumers feel confident and in control in their home, while Blue Flame Kitchen provides a variety of culinary experiences through our delicious café, meals to-go, first-class events, classes and more. ATCO Energy and Blue Flame Kitchen are backed by our long history of quality, reliability, value and exceptional customer service.

Our Vision for Growth

Our competitive energy and home products and services make a difference in people’s lives, with tailored solutions for every customer who wants to enjoy a warm, well-maintained home and nourishing meal. That’s what fuels our growth plans.

Our Growth Pathways

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ATCO Energy

ATCOenergy meets the needs of our retail energy customers with electricity and natural gas plans through unique and competitive offerings.

Since every home or business is different, our customizable plans offer a wide range of choices. We are Alberta’s only retailer offering a wholesale rate plan, and competitively priced guaranteed and variable-rate plans for one-year, two-year, three-year and five-year terms.

Rümi Home Services

Rümi Home Services makes it easier for Albertans to love the places where they live.

We offer customers happy, stress-free homes through services for nearly everything inside and outside, including:

  • Cleaning, repair and maintenance services,
  • Installation services, including home solar power and EV chargers, and
  • Home Protection Plans and insurance
Blue Flame Kitchen and Fresh Bites

Blue Flame Kitchen (BFK) offers elevated culinary experiences from our team of world-class Red Seal Chefs, through events, catering, educational classes and a café at ATCO Park. In 2023, we built on our 90-year history as a trusted resource for family cooking by acquiring large-scale food production company.

Fresh Bites specializes in creating sandwiches, wraps, snack boxes, salads, platters and other custom-created products, serving businesses such as health care facilities, airlines and convenience store chains across Canada.  

Operational Highlights

In 2023, we anticipated price surges in the province’s volatile default energy rates and responded with a comprehensive advertising and education campaign that brought in the highest number of new customers in our history.

As electricity rates skyrocketed to record highs, hundreds of thousands of Albertans were paying much more than their neighbours for the same amount of energy. Alerting Albertans to rising market prices and helping them understand their options contributed to over 52,000 new customers trusting ATCOenergy as their chosen retailer in 2023 — the highest annual acquisition numbers in the history of ATCOenergy.

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Our Vision for Growth

Our competitive energy and home products and services make a difference in people’s lives, with tailored solutions for every customer who wants to enjoy a warm, well-maintained home and nourishing meal. That’s what fuels our growth plans.

Our Strategic Focus

To learn about operational highlights, click here to read full report.

ATCO Energy & ATCO Energy Home Services ATCO Energy provides electricity and natural gas retail services to homes and small businesses in Alberta. Through our home services division, we provide consumers everything they need to feel comfortable in their home – from energy plans to cleaning, maintenance and repairs – under one trusted ATCO brand. We carefully select local, small to medium-sized business partners to deliver more than 60 services in the growing number of municipalities we serve.

Providing clarity and options for customers about how they use and pay for energy, backed by our award-winning customer support team.
Delivering flexibility and freedom in the plans we offer, including a range of plan terms, payment options, and the ability to meet 25 per cent or more of customer energy needs with renewable energy.
Supporting the energy transition at the consumer level with home solar panel and EV charger installation.
Complementing energy plans with a number of services that support homeowners in finding energy efficient solutions

To learn about operational highlights, click here to read full report.
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