ATCO Retail
Energy Systems
We power your home, make sure everything is in working order and create delicious ready-made meals to make your life easier through three trusted consumer brands: ATCOenergy, Rümi Home Services and Blue Flame Kitchen.
Our Focus
Providing options for how Albertans purchase their electricity and natural gas
Working together to make our customers’ homes the happy, stress-free places they were meant to be
Offering a variety of food and culinary experiences to Albertans
Providing fresh, quick meals for businesses to serve their customers
Our Vision for Growth
Our competitive energy and home products and services make a difference in people’s lives, with tailored solutions for every customer who wants to enjoy a warm, well-maintained home and nourishing meal. That’s what fuels our growth plans.
Our Growth Pathways
ATCOenergy meets the needs of our retail energy customers with electricity and natural gas plans through unique and competitive offerings.
Since every home or business is different, our customizable plans offer a wide range of choices. We are Alberta’s only retailer offering a wholesale rate plan, and competitively priced guaranteed and variable-rate plans for one-year, two-year, three-year and five-year terms.
Rümi Home Services makes it easier for Albertans to love the places where they live.
We offer customers happy, stress-free homes through services for nearly everything inside and outside, including:
- Cleaning, repair and maintenance services,
- Installation services, including home solar power and EV chargers, and
- Home Protection Plans and insurance
Blue Flame Kitchen (BFK) offers elevated culinary experiences from our team of world-class Red Seal Chefs, through events, catering, educational classes and a café at ATCO Park. In 2023, we built on our 90-year history as a trusted resource for family cooking by acquiring large-scale food production company.
Fresh Bites specializes in creating sandwiches, wraps, snack boxes, salads, platters and other custom-created products, serving businesses such as health care facilities, airlines and convenience store chains across Canada.
Operational Highlights
In 2023, we anticipated price surges in the province’s volatile default energy rates and responded with a comprehensive advertising and education campaign that brought in the highest number of new customers in our history.
As electricity rates skyrocketed to record highs, hundreds of thousands of Albertans were paying much more than their neighbours for the same amount of energy. Alerting Albertans to rising market prices and helping them understand their options contributed to over 52,000 new customers trusting ATCOenergy as their chosen retailer in 2023 — the highest annual acquisition numbers in the history of ATCOenergy.
ATCO Ventures & Investments
Creating meaningful growth
