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ATCO Energy Systems

Cold Weather Safety

ATCO is committed to ensuring the safety, reliability, and resilience of our power and gas systems, keeping our customers? homes and businesses illuminated and warm. The increasing frequency of extreme weather events such as cold snaps and storms has prompted us to enhance our infrastructure and readiness. Our Climate Adaptation and Reliability team is focused on using advanced technologies and methods to monitor weather, detect system vulnerabilities, and improve asset resilience. 

Electric

We prepare for winter through strategic measures including:

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Line Condition Monitoring

to identify potential issues in lines before they occur

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Vegetation Management

to prevent tree-related power interruptions

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Enhanced Emergency Response Plans

to manage weather-related disruptions

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Asset Enhancements

like the installation of interphase spacers, to help withstand extreme cold conditions

Downed Power Lines

During winter months, heavy snow and excessive ice buildup can lead to broken power lines, damaged poles, or even downed power lines.

  • Always be on the lookout for fallen or sagging wires, especially after storms.
  • Stay at least 10 metres away from downed power lines or damaged facilities.
  • Notify ATCO immediately. Call 1-800-668-5506.
  • Keep everyone away from the area.
     

Extreme Weather Event Preparedness

Although we take steps to prevent service disruptions, being prepared for what to do before, during, and after an extreme weather event can greatly enhance your safety and well-being. 

Read more on the ATCO Electric Extreme Weather Safety page.

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Electrical line work
Electrical line work
Electrical line work

Gas

Natural gas continues to supply virtually all the space heating energy required in Alberta. Although the natural gas system has high reliability already, even in extreme cold, it takes a lot of work by many to:

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Monitor Regulators

to keep them from freezing

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Perform Adjustments to System Flow

to react to changing conditions

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Relight Customer Appliances

after low gas pressure

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Natural gas work
Natural gas work
Natural gas work

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Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).