electricity - canada

If you need to report a street light problem, please fill out this form.

If you need to move a high load, contact our High Load Move Coordinator at 1-855-277-1670. For further details, please visit our High Load Moves Section. 

For oilfield/industrial inquiries, please contact a Key  Accounts  representative: KeyAccountsContact@atcoelectric.com or phone 1-800-668-2248. 

For land crossing requests, please contact Electric Crossing Requests.

For land inquires, please contact Electric Land Inquiries. 

The ATCO Electric distribution charge you see on your monthly bill from your energy retailer is regulated by the Alberta Utilities Commission.

For energy efficiency advice and information on reducing your electricity consumption, visit our Energy 101 pages.

ALBERTA ONE CALL

Call or click before you dig, plant trees, or build a deck in your yard:

• clickbeforeyoudig.com
• 1-800-242-3447

We have developed reports that can be used to create enrollment lists and to capture historical energy data. Any request for customer data requires authorization from the site customer using the Consent to Release Information. This form may be submitted by email (in PDF format) or fax.

Any request for customer data requires authorization from the customer using the Authorization and Release Form.