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electricity - canada



How can we help? 

As your electricity delivery company, you can count on us. Use the following phone numbers or the online form at the bottom of this page to contact us.


Call 1-800-668-2248 or Contact Us Online using the below form

  • ​Request a new service line or secondary line
  • Relocate power line or meter
  • Concerns about ATCO Electricity services
  • ​Service installation or salvage
  • Safety information and education
  • Questions or comments about ATCO Electricity in your community

Customer Assistance Centre hours: Monday - Friday 8 a.m. to 5 p.m. 

Disconnection Notice

If you have received a letter stating your power has been shut off, please contact your retailer. After you've resolved this disconnection with your retailer, they will notify us to turn your power back on and there is no need to contact us 

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