Emergency Contacts

Emergency Contact Numbers


Natural Gas


Emergency1-800-511-3447 (toll-free)

Media Relations: (780) 288-7621 (24 hours)

Transmission: 1-877-496-9380



Emergency: 1-800-668-5506

Media Relations: (780) 691-1866 (24 hours)


Storage & Liquids

Emergency: 1-866-716-8550

Alberta Industrial Heartland customers: If you have inquiries about activity in the region, please call the Northeast Region Community Awareness Emergency Response's UPDATE line toll-free at 1-866-653-9959.