Electricity changes everything – it’s the lifeblood of our economy. We’re here to provide it and so much more.
Our industrial and oilfield customers use more than 65 per cent of the energy demanded in our service area. We’ll make sure you have the power you need when and where you need it. Contact us when you want to:
- Plan a project that needs electrical service or upgrade an existing electrical service
- Permanently remove electric distribution assets from your site
- Move a line or do a road work
- Review the distribution contract demand for your site
- Get your power back on – we have crews available 24/7 to respond to power outages: call 1 800 668 2248.
Further detail on connecting to the distribution system can be found in the Customer Guide To New Extensions.
Use the Request Electric Utilities Act Section 101(2) Exemption Form and email the completed form to us.
Connecting Generation to the Distribution System
We work with power producers in our service area to safely connect generation facilities to the distribution system and ensure generation does not disrupt service reliability or pose safety risks.
Our team of experts designs and builds the distribution infrastructure needed to safely connect a generation facility to the Alberta Interconnected Electric System. Determining the type and size of generator is the responsibility of the power producer and a third-party electrical consultant, if needed.
Before Requesting Connection
Before submitting a connection request, it’s important for power producers to understand all technical and operating requirements. The following documents provide the details. Please review before requesting connection.
A number of factors (generator size, proximity to distribution facilities, distribution system capacity, impact on transmission facilities) will determine the scope, cost and timeline of a project, but this process overview provides an idea of what to expect.
Review all technical and operating requirements (listed above).
Complete the Application Form and submit the appropriate application fee for your generator type. Submission must include a plot plan, single-line diagram, proposed protection scheme and generator specifications.
ATCO initiates a phase-one feasibility study to determine connection requirements. Within 30 days, you can expect a high-level interconnection scope and an order of magnitude estimate.
If you agree to the initial scope and estimate in the feasibility study, ATCO launches thorough distribution and transmission system impact studies. This phase is subject to a fee determined by the scope of your project. In this phase, you can expect:
- A detailed estimate and distribution interconnection scope
A thorough transmission protection and control study and phase-two feasibility study that includes requirements for a direct transfer trip (if needed)
At the completion of our studies, we provide a proposal and cost estimate. Upon your approval, we collect payment and initiate construction with actual costs trued up at completion.
ATCO will not connect the facility, or permit the facility to be connected to the distribution system, until the Alberta Utilities Commission (AUC) has issued an order for the interconnection and the order number is provided to ATCO. This order requires that an operating agreement be executed between ATCO and the Producer.
- ATCO Connects Portal
ATCO is responsible to install and own the appropriate metering and the associated meter costs will be included as part of the proposal for electric service.
The Customer Metering and Service Guide below provides direction and guidance for customers, consultants, and electrical contractors either requiring or installing an electrical service that will be energized by ATCO. This guide provides specifications for metering configurations for most services under 5,000 Volts. Special arrangements can be made for installing service connections not specified in this guide, with approval prior to installation.
- Customer Guide to New Extensions
- Customer Metering and Services Guide
- Terms and Conditions for Electric Service
- Current Rates
- Distribution System Standard for the Installation of New Load
- Distribution Facility Data
- Generator Interconnection Guide
- Meter Data Management Requirements
- Sample Interconnection and Operating Agreement