electricity

Our Services for your home or farm

We’ve been energizing homes, farms and businesses for more than 70 years. When the lights go out, you can count on us to respond quickly, no matter the hour or the weather. If you need new service to power your home, help moving farm equipment near power lines, or have electricity safety questions – we’re here for you.

We're happy to help

We're there for you when you need us. 
 
Request new service, relocate a power line or meter,
or remove service
 
Move tall farm equipment and grain bins near power lines
 
Report power quality problems
 
Request safety information or education resources
 
Get answers to questions about ATCO in your community
or other ATCO services 
 
 

when to contact your energy retailer

We’re your electricity delivery company. Your energy retailer buys the electricity for you, looks after your account and bills you.

Contact your retailer:

  • For information about your account or bill
  • To reconnect service that was disconnected for any reason
  • To disconnect a service

 

Don’t have a retailer? In Alberta, you can choose between regulated and competitive energy retailers. The regulated retailer in our service area is Direct Energy Regulated Services. For more information and a list of competitive retailers, visit ucahelps.gov.ab.ca or call 310 4455 (toll free).