If you’ve received a letter from us outlining the Meter Exchange Program, you were one of roughly 10,000 selected at random. This program is required by Measurement Canada to test a sample of our meters annually to ensure our meters are working to the highest standard of accuracy.
Due to COVID-19, for our residential meter exchange appointments, after the work is complete and your natural gas service is restored, we will not be entering your home to relight natural gas appliances.
Schedule an appointment by filling out this form below. Questions? Call our Customer Assistance Centre at 310-5678.