Retailer Resources
As your natural gas and electricity distribution partners, we know how important it is for you to have everything you need to provide our customers the right information about their electricity and natural gas usage.
Industry rules can be found on�Alberta�Utilities Commission's�website.
Electricity and Natural Gas Retailer Information
Terms & Conditions
The Terms & Conditions under which ATCO Electric and ATCO Gas provides service are approved by the Alberta Utilities Commission. Please visit the following links for more information and detailed Terms & Conditions:
Retailer Guides
These guides were developed by ATCO Electric and ATCO Gas for retailers, self-retailers and the Default Supply Provider who have entered into a Retail Service Agreement with us for Natural Gas and Electric Distribution Access Service.
- ATCO Electric Retailer Guide (PDF)
- ATCO Gas Retailer Guide (PDF)
Electric Retailer Resources
- Load Settlement Procedures (Effective January 3, 2023)
- Sample Profiling Data and Information: Class Profiles 2017 - 2019
- Lighting and Irrigation Profiles - 2023
Site ID, Site Cycle Catalogue & Tariff Information
Site ID list is a file that contains a list of the site IDs that reside within ATCO Electric?s and ATCO Gas?s service territory.
Site Cycle Catalogues provide bill cycle data to enable retailers to cross reference sites to a distributor?s billing cycle.
- Electric Site Cycle Catalogue
- Natural Gas North Site Cycle Catalogue
- Natural Gas South Site Cycle Catalogue
Tariff Bill Calendars provides the yearly tTCF_0001_20230905111055.zipariff bill file schedule.
- 2025 ATCO Electric Tariff Bill Calendar
- 2025 ATCO Gas North Tariff Bill Calendar
- 2025 ATCO South Tariff Bill Calendar
- 2024 ATCO Gas North Tariff Bill Calendar
- 2024 ATCO South Tariff Bill Calendar
- 2024 ATCO Electric Tariff Bill Calendar
- 2023 ATCO Gas North Tariff Bill Calendar
- 2023 ATCO Gas South Tariff Bill Calendar
- 2023 ATCO Electric Tariff Bill Calendar
- 2022 ATCO Gas North Tariff Bill Calendar
- 2022 ATCO Gas South Tariff Bill Calendar
- 2022 ATCO Electric Tariff Bill Calendar
- 2021 ATCO Gas North Tariff Bill Calendar
- 2021 ATCO Gas South Tariff Bill Calendar
- 2021 ATCO Electric Tariff Bill Calendar
- 2020 ATCO Gas North Tariff Bill Calendar
- 2020 ATCO Gas South Tariff Bill Calendar
- 2020 ATCO Electric Tariff Bill Calendar
Natural Gas Specific Information
Imbalance Reporting Information System
Used by retailers to access their accounts in order to monitor and maintain the daily balance between gas supply and customer consumption.
Login to Imbalance Reporting Information System (IRIS). Note that you require a password to login.
Need help with IRIS? Contact ATCO Gas Coordination at 780-420-7199.
Documentation and Reporting
Alberta Gas Utilities Act and Regulations
For Alberta Gas Utilities Act and Regulation documents, please visit the Alberta King's Printer website.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice. For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).