Pre Laid Service Alterations
(CCF Contractors Only)
If you need to relocate your PLS or need to temporarily disconnect or reconnect your PLS service, please complete a PLS Alteration request form. Please note, this form is for CCF Contractors only.
Application Processing Time
Applications are processed within three business days providing all conditions have been met.
Contact details
For help with this form or for any enquiries please contact 13 13 56 between
7.00AM and 6.00PM, Monday - Friday or email constructionct@atco.com
Pre Laid Service Alteration Request Form
The Pre Laid Service Alteration Request Form (CCF Contractors only) can be accessed below. For applicable types of alteration requests, see the relevant section of this page.
Which type of Alteration Request should I submit?
Disconnect of a Pre Laid Service (PLS)
This can be identified in most cases as an above ground yellow PLS marker. This service, for example, could be used to disconnect a pre laid gas service from a lot that had a boundary alteration resulting in the PLS being on an incorrect alignment or within an incorrect lot.
Reconnect Pre Laid Service (PLS)
This service is used when you want to reconnect a new PLS onto the established main within the same boundary following a disconnect completed on a separate day. In this scenario, you will provide the new PLS ready for connection.
Disconnect and Reconnect Pre Laid Service (PLS) on the same day
This service is used when you want to disconnect a currently installed PLS and reconnect a new PLS onto the
established main within the same boundary. In this scenario, you will provide the new PLS ready for connection.
Supply and Install Pre Laid Service (PLS) on the same side main
This service is used when you require ATCO to supply, install, and excavate a new PLS to a lot on the same side as
the gas main.
Supply and Install Pre Laid Service (PLS) on the opposite side main
This service is used when you require ATCO to supply, install, and excavate a new PLS to a lot on the opposite side as the gas main.
Frequently asked questions
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Is any Reinstatement included?
Atco will not be responsible for any reinstatement.
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What happens if there is a limestone wall or stairs in the way?
Atco will not remove any structures. Please ensure that this is removed prior to us attending site otherwise we will not be able to complete the task.
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When would I request a disconnection of a Pre Laid Service (PLS)
This request could be used to disconnect a pre laid gas service from a lot that had a boundary alteration resulting in the PLS being on an incorrect alignment or within an incorrect lot. For example, the developer decided to add an additional lot to a proposed design resulting in side boundary lines being shifted.
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When would I request a reconnection of a Pre Laid Service (PLS)
This request is used when you want to reconnect a new PLS onto the established main on a new alignment following a disconnect on a different day. For example, a request for a disconnect would have already been completed and the accredited installer would have laid a new service overlapping the existing main. This will allow ATCO to reconnect the new PLS. Please be aware that the accredited common trench installer is required to provide the fittings (tapping saddle for main) to complete the connection.
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When would I request a disconnection and reconnection Pre Laid Service (PLS) on the same day
This request is used when you want to both disconnect a currently installed PLS, and reconnect a new PLS onto the established main on a new alignment. For example, the accredited installer would have laid a new service overlapping the existing main, and would have exposed the existing PLS they require ATCO to disconnect. This will allow ATCO to cut and cap the existing PLS and reconnect the new PLS. Please be aware that the accredited common trench installer is required to provide the fittings (tapping saddle for main) to complete the connection.
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Supply and Install Pre Laid Service (PLS) on the same side main
This request requires our engineering team to manually create a quote for the required works. If you require to follow this up, please contact eservices@atco.com.
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Supply and Install Pre Laid Service (PLS) on the opposite side main
This request requires our engineering team to manually create a quote for the required works. If you require to follow this up, please contact eservices@atco.com.
Privacy
ATCO collects this information for the purpose of providing our services to you. We may provide the information to our related entities and to third parties including local government, government authorities and other service providers. For more information on how ATCO collects, uses, holds and discloses your personal information, see our privacy policy.